Your one-stop-shop for IT Support Training
HDI’s IT support certification training provides a consultative, application-based, interactive learning experience. From the boardroom to the classroom, from executives to analysts – their industry-leading instructors and cutting-edge course content will improve your service management and IT support skills.*
They offer online training, private group training, and virtual classrooms and an extensive course catalog that includes:
- Customer Service Representative
- Desktop Advanced Support Technician
- Support Center Manager / Director
- Customer Experience Accelerator Boot Camp
- Service Management Optimization
- Incident Management Workshop
- Foundations in Service and Support Metrics
- Troubleshooting and Problem-Solving Bootcamp
- Artificial Intelligence in the Support Organization*
Let us craft your customized Training Plan
LearnSpectrum is an HDI training partner. We take on the time-consuming activities associated with enterprise learning, so you save time and money. Our consultants are available to assess your training requirements and craft a customized HDI training plan to meet your needs … and, in most cases, you only pay the cost of the course(s).
Please call LearnSpectrum toll free at 888.682.9485 or click Get Started to learn more.
*Information sourced from: https://www.thinkhdi.com/education.aspx