Your one-stop-shop for IT Support Training

HDI’s IT support certification training provides a consultative, application-based, interactive learning experience. From the boardroom to the classroom, from executives to analysts – their industry-leading instructors and cutting-edge course content will improve your service management and IT support skills.

They offer online training, private group training, and virtual classrooms and an extensive course catalog that includes:

  • Customer Service Representative
  • Desktop Advanced Support Technician
  • Support Center Manager / Director
  • Customer Experience Accelerator Boot Camp
  • Service Management Optimization
  • Incident Management Workshop
  • Foundations in Service and Support Metrics
  • Troubleshooting and Problem-Solving Bootcamp
  • Artificial Intelligence in the Support Organization* 

Let us craft your customized Training Plan

LearnSpectrum is an HDI training partner. We take on the time-consuming activities associated with enterprise learning, so you save time and money. Our consultants are available to assess your training requirements and craft a customized HDI training plan to meet your needs … and, in most cases, you only pay the cost of the course(s).

Please call LearnSpectrum toll free at 888.682.9485 or click Get Started to learn more.

*Information sourced from:

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