10 Most Requested Courses and Certifications

Below are the 10 most requested courses and certifications.

If you’d like to secure quotes or register for any of them, simply click on the “Click here to request a quote” link associated with the course.

Course Career Fields Description Certification Duration Interested?
CompTIA Security+
  • Security Administrator
  • Systems Administrator
  • Helpdesk Manager
  • Network / Cloud Engineer
  • Security Engineer
  • DevOps / Software Developer
  • IT Auditor
  • IT Project Manager

Security+ establishes the core knowledge required of any cybersecurity role and provides a springboard to intermediate-level cybersecurity jobs. Security+ incorporates best practices in hands-on troubleshooting, ensuring candidates have practical security problem-solving skills required to:

  • Assess the security posture of an enterprise environment and recommend and implement appropriate security solutions
  • Monitor and secure hybrid environments, including cloud, mobile, and IoT
  • Operate with an awareness of applicable laws and policies, including principles of governance, risk, and compliance
  • Identify, analyze, and respond to security events and incidents

Security+ is compliant with ISO 17024 standards and approved by the US DoD to meet directive 8140/8570.01-M requirements.

Three years
CompTIA CASP+ - Advanced Security Practitioner
  • Security Architect
  • Senior Security Engineer
  • SOC Manager
  • Security Analyst

CASP+ is an advanced-level cybersecurity certification covering technical skills in security architecture and senior security engineering. Successful candidates will have the knowledge required to:

  • Architect, engineer, integrate, and implement secure solutions across complex environments to support a resilient enterprise
  • Use monitoring, detection, incident response, and automation to proactively support ongoing security operations in an enterprise environment
  • Apply security practices to cloud, on-premises, endpoint, and mobile infrastructure, while considering cryptographic technologies and techniques
  • Consider the impact of governance, risk, and compliance requirements throughout the enterprise

CASP+ is compliant with ISO 17024 standards and approved by the US DoD to meet directive 8140/8570.01-M requirements.

Three years
ITIL Foundation
  • IT Project Manager or Team Member
  • IT Manager
  • Network Operator
  • Business Process Analysts
  • IT Architect
  • IT Consultant
  • Systems Integrator
  • Help Desk Manager
  • Managed Service Provider
  • Application Developer

ITIL 4 Foundation introduces an end-to-end operating model for the creation, delivery and continual improvement of technology-enabled products and services. ITIL 4 Foundation is for anyone who needs to understand the key concepts of IT and digital service delivery, and who is interested in helping their organization embrace the new service management culture. It is for professionals at the start of their ITIL 4 journey or people looking to update their existing ITIL knowledge.

The course will help you to understand:

  • how modern IT and digital service organizations operate
  • how value streams increase speed and efficiency
  • how cultural or behavioral principles guide work that benefits the wider organization
  • how to use commonly-used service management terms and concepts
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Certified Information Systems Security Professional (CISSP)
  • Chief Information Security Officer
  • Chief Information Officer
  • Director of Security
  • IT Director / Manager
  • Security Systems Engineer
  • Security Analyst
  • Security Manager
  • Security Architect
  • Security Consultant
  • Network Architect

Certified Information Systems Security Professional (CISSP) enables learners to:

  • Align overall organizational operational goals with security functions and implementations
  • Leverage the concepts, principles, structures and standards used to design, implement, monitor and secure operating systems, equipment, networks, applications and those controls used to enforce various levels of confidentiality, integrity and availability
  • Apply security design principles to select appropriate mitigations for vulnerabilities present in common information system types and architectures
  • Evaluate the physical security elements relative to information system needs
  • Evaluate the elements that comprise communication and network security relative to information security needs
  • Leverage the concepts and architecture that define the associated technology and implementation systems and protocols at Open Systems Interconnection (OSI) model layers 1-7 to meet information security needs
  • Determine appropriate access control models to meet business security requirements
  • Apply physical and logical access controls models to meet information security needs
  • Differentiate between primary methods for designing and validating test and audit strategies that support information security requirements
  • Apply appropriate security controls and countermeasures to optimize an organization’s operation function and capacity
  • Assess information systems risks to an organization’s operational endeavors
  • Determine appropriate controls to mitigate specific threats and vulnerabilities
  • Apply information systems security concepts to mitigate the risk of software and systems vulnerabilities through the systems’ lifecycles
Three years
Architecting on AWS
  • Solution Architect
  • Solution-design Engineer
  • Developers

In this course, you will learn to identify services and features to build resilient, secure, and highly available IT solutions on the AWS Cloud. AWS Authorized Instructors emphasize best practices using the AWS Well-Architected Framework and guide you through the process of designing optimal IT solutions based on real-life scenarios. The modules focus on account security, networking, compute, storage, databases, monitoring, automation, containers, serverless architecture, edge services, and backup and recovery. At the end of the course, you will practice building a solution and apply what you have learned.

Prerequisites:

  • Taken the AWS Cloud Practitioner Essentials classroom or digital training
  • Working knowledge of distributed systems and multi-tier architectures
  • Familiarity with general networking concepts, IP addressing, and cloud computing concepts
Three years
Microsoft Azure Fundamentals IT personnel who are beginning to work with Azure

Learn about Microsoft Azure and get hands-on experience with the product. This course primarily uses the Azure portal and command line interface to create resources and does not require scripting skills. Students in this course will gain confidence to take other role-based courses and certifications, such as Azure Administrator. This course combines lecture, demonstrations, and hands-on labs. This course will also help prepare someone for the AZ-900 exam.

One year
Certified ScrumMaster (CSM)
  • Scrum Master
  • Software Engineer
  • Business Analyst
  • Project Manager
  • New Scrum Team Member

As a Certified ScrumMaster, you can:

  • Demonstrate your knowledge through the gold standard of agile certification.
  • Guide your team to effectively use Scrum and understand why Scrum values are so important.
  • Increase career opportunities and expand your professional community.
  • Improve leadership skills and influence organizational change.
Two years
HDI Customer Service Representative (HDI-CSR)
  • Customer Service Professional
  • Call Center/ Support Center Professional

HDI Customer Service Representative (HDI-CSR) training focuses on call handling best practices, communication and listening techniques, documentation, problem-solving, and troubleshooting skills, conflict negotiation, and responses to difficult customer behaviors.

Two years
Project Management Professional (PMP)

Project leaders in any industry

The Project Management Professional (PMP)® is the world's leading project management certification. Now including predictive, agile and hybrid approaches, the PMP® proves project leadership experience and expertise in any way of working. It helps organizations find the people they need to work smarter and perform better.

Prerequisites:

  • A four-year degree, 36 months leading projects, and 35 hours of project management education/training or CAPM® Certification
    — OR —
  • A high school diploma or an associate’s degree (or global equivalent), 60 months leading projects, 35 hours of project management education/training or CAPM® Certification
If you hold a (PMP), (PgMP), (PfMP), or (PMI-PBA) certification, you are required to earn 60 PDUs in a 3-year cycle.
Cloud Data Management Capabilities (CDMC)

IT professionals managing data in cloud, multi-cloud and hybrid-cloud environments

The background to the global industry initiative that created CDMC is explained, along with the benefits to the different types of organizations that can reference and use the framework. The course covers both the perspective of the data practitioner as well as guidance to technology providers. The curriculum is organized into six core components covering 37 essential cloud data management capabilities and 14 key controls:

- Governance & Accountability
- Cataloging and Classification
- Access & Usage
- Protection & Privacy
- Data Lifecycle
- Data & Technical Architecture

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