10 Most Requested Courses and Certifications

Below are the 10 most requested courses and certifications.

If you’d like to secure quotes or register for any of them, simply click on the “Click here to request a quote” link associated with the course.

Course Career Fields Description Interested?
Project Management Professional (PMP)®

Project Managers/Directors 

Program Managers

Portfolio Managers

The PMP certification proves you have the project leadership and expertise in any way of working: predictive, hybrid or agile. It demonstrates your ability to lead projects without being tied to any specific industry or geographic location.

You will learn how to address tasks across three Domains:

  • 42% People (e.g., lead and empower a team)
  • 50% Process (e.g., establish governance, assess and manage risks, plan resources, manage scope)
  • 8% Business Environment (e.g., manage compliance, support organizational change)
CompTIA Security+

Security Administrators 

Systems Administrators

Helpdesk Managers

Network / Cloud Engineers

Security Engineers

DevOps / Software Developers

IT Auditors

IT Project Managers

Security+ establishes the core knowledge required of any cybersecurity role and provides a springboard to intermediate-level cybersecurity jobs. Security+ incorporates best practices in hands-on troubleshooting, ensuring candidates have practical security problem-solving skills required to:

  • Assess the security posture of an enterprise environment and recommend and implement appropriate security solutions
  • Monitor and secure hybrid environments, including cloud, mobile, and IoT
  • Operate with an awareness of applicable laws and policies, including principles of governance, risk, and compliance
  • Identify, analyze, and respond to security events and incidents

Security+ is compliant with ISO 17024 standards and approved by the US DoD to meet directive 8140/8570.01-M requirements.

Certified Information Systems Security Professional (CISSP)

Information Security Analysts  

Network Architects

Security Consultants

Security Managers

IT Auditors

Risk Management Professionals

Chief Security Officers (CISOs)

This Official (ISC)² CISSP Certification Boot Camp is a comprehensive review of Cyber security and industry best practices merged with an award-winning comprehensive exam preparation for the rigorous CISSP adaptive exam. Upon completion of the course, students are offered to attend (as many times as desired) an ongoing live, online full-day exam preparation review sessions prior to taking the examination.

The CISSP Training Camp features:

  • Up-to-date official CISSP courseware with practical interactive exercises
  • Emphasis on exam content and format through instruction and mock tests
  • Comprehensive study materials and resources
  • Support from (ISC)2 certified CISSP experts for any questions
  • Unbeatable “CISSP Pass Guarantee” for exam success
HDI Customer Service Representative (HDI-CSR) Self-paced Online Course

Customer Service Center Representatives 

Customer Support Center Managers

HDI sets the standard for excellence in customer service. The customer service representative training course is meticulously crafted to address the unique challenges faced by frontline representatives.

You will learn:

  • How to assess customer business needs and exceed customer expectations
  • Critical thinking skills to resolve incidents quickly and consistently
  • Active listening skills and effective communication strategies
  • How to identify and defuse challenging customer behavior
  • An awareness of the core processes and best practices used in service and support
Certified ScrumMaster (CSM)

Project Managers 

Software Engineers

Quality Assurance Professionals

People Managers

Certified ScrumMaster is the foundational course in the ScrumMaster Track. Delivered by world-class Certified Scrum Trainers®, scrum master courses equip you with a wide variety of in-demand and relevant skills.

You will learn:

  • The scrum framework's accountabilities, events, and artifacts
  • How to guide teams as they learn agile values and scrum practices
  • Understanding how the scrum master and product owner collaborate
  • Helping organizations improve their adoption of scrum
CompTIA SecurityX (Formerly CASP+)

Senior Security/Cybersecurity Engineers 

Security Architects

SOC Manager

CISO

SecurityX (formerly CASP+) covers the technical knowledge and skills required to architect, engineer, integrate, and implement secure solutions across complex environments to support a resilient enterprise while considering the impact of governance, risk, and compliance requirements.

It is the most up to date advanced-level cybersecurity certification on the market and the only hands-on, performance-based certification for advanced practitioners — not managers — at the advanced skill level of cybersecurity. SecurityX is compliant with ISO/ANSI 17024 standards and maps to DCWF work roles used by U.S. DoD Directive 8140.03M.

You will learn:

  • Security Architecture Analyze security requirements in hybrid networks to work toward an enterprise-wide, zero trust security architecture with advanced secure cloud and virtualization solutions
  • Security Operations - Address advanced threat management, vulnerability management, risk mitigation, incident response tactics and digital forensics analysis
  • Governance, Risk, and Compliance - Prove an organization’s overall cybersecurity resiliency metric and compliance to regulations, such as CMMC, PCI-DSS, SOX, HIPAA, GDPR, FISMA, NIST and CCPA
  • Security Engineering and Cryptography - Configurations for endpoint security controls, enterprise mobility, cloud/hybrid environments, and enterprise-wide PKI and cryptographic solutions
  • ITIL 4 Foundation

    IT Support Specialists

    IT Service Desk Analysts

    IT Project Coordinators

    ITIL 4 Foundation introduces an end-to-end operating model for the creation, delivery and continual improvement of technology-enabled products and services.

    You will learn:

    • How modern IT and digital service organizations operate
    • How value streams increase speed and efficiency
    • How cultural or behavioral principles guide work that benefits the wider organization
    • How to use commonly-used service management terms and concepts
    Certified Information Security Manager (CISM)

    Information Security Managers 

    IT Managers

    Security Architects

    Security Engineers

    Certified Information Security Manager® (CISM®) affirms your ability to assess risks, implement effective governance, and proactively respond to incidents. With a highlight on emerging technologies such as AI and blockchain, it guarantees your skillset meets evolving security threats and industry requirements. By addressing top-of-mind concerns like data breaches and ransomware attacks, crucial for IT professionals, this certification ensures you are staying ahead of the pace of change.

    You will learn:

    • Information Security Governance
    • Information Security Risk Management
    • Information Security Program
    • Incident Management
    • Supporting Tasks
    Cisco Certified Network Associate (CCNA)

    Network Engineer 

    Network Administrator

    Help Desk Administrator

    Validate your knowledge and skills in network fundamentals and access, IP connectivity, IP services, security fundamentals, and more.

    You will learn:

    • Networking fundamentals - Showcase your knowledge of networking equipment and configuration. Be able to troubleshoot connectivity issues and effectively manage networks.
    • IP Services - Demonstrate your ability to configure routing for different IP versions and describe the purpose of redundancy protocols. Be able to interpret the components of a routing table.
    • Security fundamentals - Understand threats and ways to prevent them. Identify key elements of a security program, like user awareness and training. Demonstrate practical skills like setting up secure access to devices and networks.
    • Automation - Understand how automation affects network management, and compare traditional networks with controller-based networking. Leverage APIs, and understand configuration management tools.
    Microsoft Azure Fundamentals (AZ-900)

    Microsoft Azure Administrators 

    Entry-level or first time Cloud Professionals

    With this certification, you will be able to demonstrate foundational knowledge of cloud concepts, core Azure services, plus Azure management and governance features and tools.

    You will be able to:

    • Describe cloud concepts (25–30%)
    • Describe Azure architecture and services (35–40%)
    • Describe Azure management and governance (30–35%)
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